GoSafe, with AutoAlert

The GoSafe system utilizes up to six advanced technologies including wifi, GPS, and digital breadcrumbs, all designed to locate you quickly. With GoSafe, you can feel comfortable going for a walk, playing golf, running errands, etc. You can continue to live life to its fullest knowing you can get help whenever you need it, wherever you are.

GoSafe includes AutoAlert fall detection, two-way voice communication directly from the pendant, and 24/7 access to our response centre.

Once a fall* is detected, or you have pressed your mobile help button, a trained response associate will quickly assess your profile and your situation. Based on your needs at that moment, the associate will react accordingly. So, whether you are in the comfort of your own home, or on the go, you will always feel safe and secure.

* AutoAlert does not detect 100% of falls. Undetectable falls can include slow falls, falls from low heights, and slides from seated positions. If able, users should always press your help button when you require help

icon   You Are In Charge

Get the help you choose. Whether that is a family member, close friend or emergency services, our Response Centre will dispatch the help you choose.

icon   Superior Fall Detection Technology 2

GoSafe features AutoAlert advanced fall detection technology that can automatically call for help if it detects a fall — when you´re home or away, indoors and out — even if you don´t or can´t push the button.

2 For AutoAlert calls: in the case of a fall detected signal with no verbal response from the subscriber on multiple attempts, the Response Centre associate may contact EMS for response.

icon   Six Location Technologies 1

GoSafe is the only mobile system with six advanced location technologies designed to accurately identify your location for responders so that they can get to you as quickly as possible. Much more than just GPS and WiFi.

icon   Uninterrupted Support

Since you can wear your Personal Help Button at all times, unlike a cell phone, it should always be easily within reach.

icon   24/7 Access to our Response Centres

Our Canadian-based Response Centres are available 24/7, and staffed with professionally trained and caring Associates.

Equipment

Personal Help Button

Wear the GoSafe Help Button around your neck as a pendant, both inside and outside the home, for access to help when you need it! The GoSafe Help Button is designed to automatically place a call for help if a fall is detected and you are unable to push your Help Button.

Pendant
icon   Waterproof

You may wear it in the shower where falls often occur.

icon   Long Battery Life

A rechargeable battery in the button that lasts up to seven days between charges. A unique, senior-friendly charging cradle allows GoSafe to be worn even while charging.

icon   Airplane Mode

The Button can be put in airplane mode for when you travel by plane.


How Does GoSafe with AutoAlert Work?

icon   1. Summon Help

Press your mobile Help Button at any time. If you fall and can´t push your button — the AutoAlert feature can automatically call for help if it detects a fall-at home or on the go.

icon   2. Hear A Reassurring Voice

A caring Response Centre Associate will quickly access your personal profile and assess the situation.

icon   3. Get Located 1

Your location is pinpointed through your mobile pendant. GoSafe uses up to six advanced technologies to determine where you are.

icon   4. Help Is On The Way

Our Response Centre Associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived.


1 Our GoSafe system is packed with a variety of locating technologies to help locate you in an emergency, including:

  • Two-Way Voice: The pendant has a built-in speaker and microphone allowing you to talk with our Response Centre or Emergency Services hands-free, directly through the pendant, and provide location information.
  • Global Positioning System (GPS): Satellite navigation technology can locate you whenever there is an unobstructed line of sight to four or more GPS satellites.
  • Intelligent Tracking: When you move, this technology uses the path you take to leave a trail. This path can then be accessed by our Response Centre in the event that your last-known location is helpful.
  • WiFi: This technology utilizes a growing database of WiFi hotspots to locate you, particularly if you´re indoors.
  • Audio Beacon: Feel confident even in remote areas. The Mobile Help Button comes with an alarm that can be activated by our call centre so audible “you´re getting closer!” information can be heard by first responders.
  • At Home: If you are within range of your home Communicator, we´ll know that you are either at home or very close to home.

GoSafe may not always be able to determine your location.


Response Centre

ConnectCare subscribers have 24/7 access to our fully-owned Canadian based Response Centre. Our Associates are meticulously trained to professionally, courteously and sensitively serve you.

When you sign up for service, you share with ConnectCare the contact information of the people you would like to help you in the event of a medical event or other emergency. When you press your Help Button, our Response Associates accesses your profile, and contact the people you´ve identified, and/or emergency personnel as appropriate, to get you the help you need.

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