On the Go, with Fall Detection

On the Go includes an advanced GPS locator, and fall detection, so that you can quickly get the help you need in your home or On the Go. No matter where you are you can speak directly through your button to our response centre, 24 hours a day, 7 days a week. On the Go is an affordable option for those who want to remain active and independent.

Once a fall* is detected, or you have pressed your mobile help button, a trained response associate will quickly assess your profile and your situation. Based on your needs at that moment, the associate will react accordingly. So, whether you are in the comfort of your own home, or on the go, you will always feel safe and secure.

* Fall Detection does not detect 100% of falls. Undetectable falls can include slow falls, falls from low heights, and slides from seated positions. If able, users should always press your help button when you require help

icon   You Are In Charge

Get the help you choose. Whether that is a family member, close friend or emergency services, our Response Centre will dispatch the help you choose.

icon   Superior Fall Detection Technology 2

On the Go features fall detection technology that can automatically call for help if it detects a fall — when you´re home or away, indoors and out — even if you don´t or can´t push the button.

2 For Fall Alert calls: in the case of a fall detected signal with no verbal response from the subscriber on multiple attempts, the Response Centre associate may contact EMS for response.

icon   GPS Technologies 1

On the Go is a mobile system with GPS location technology designed to accurately identify your location for responders so that they can get to you as quickly as possible.

icon   Uninterrupted Support

Since you can wear your Personal Help Button at all times, unlike a cell phone, it should always be easily within reach.

icon   24/7 Access to our Response Centres

Our Canadian-based Response Centres are available 24/7, and staffed with professionally trained and caring Associates.

Equipment

Personal Help Button

Wear the On the Go Help Button around your neck as a pendant, both inside and outside the home, for access to help when you need it! The On the Go Help Button is designed to automatically place a call for help if a fall is detected and you are unable to push your Help Button.

Pendant
icon   Water Resistant

You may wear it in the shower where falls often occur.

icon   Long Battery Life

A rechargeable battery in the button that lasts up to seven days between charges. A unique, senior-friendly charging cradle allows GoSafe to be worn even while charging.

icon   Airplane Mode

The Button can be put in airplane mode for when you travel by plane.


How Does On the Go, with Fall Detection Work?

icon   1. Summon Help

Press your mobile Help Button at any time. If you fall and can´t push your button — the Fall Detection feature can automatically call for help if it detects a fall-at home or on the go.

icon   2. Hear A Reassurring Voice

A caring Response Centre Associate will quickly access your personal profile and assess the situation.

icon   3. Get Located 1

Your location is pinpointed through your mobile pendant. On the Go uses advanced GPS technology to determine where you are.

icon   4. Help Is On The Way

Our Response Centre Associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived.


1 Our On the Go system utilizes advanced GPS technology to help locate you in an emergency:

  • Two-Way Voice: The pendant has a built-in speaker and microphone allowing you to talk with our Response Centre or Emergency Services hands-free, directly through the pendant, and provide location information.
  • Global Positioning System (GPS): Satellite navigation technology can locate you whenever there is an unobstructed line of sight to four or more GPS satellites.

On the Go may not always be able to determine your location.


Response Centre

ConnectCare subscribers have 24/7 access to our fully-owned Canadian based Response Centre. Our Associates are meticulously trained to professionally, courteously and sensitively serve you.

When you sign up for service, you share with ConnectCare the contact information of the people you would like to help you in the event of a medical event or other emergency. When you press your Help Button, our Response Associates accesses your profile, and contact the people you´ve identified, and/or emergency personnel as appropriate, to get you the help you need.

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