On the Go
On the Go
Mobile Personal Emergency Response System. More than just a GPS Tracker.
If you lead an active lifestyle or simply need coverage both in and out of the home, our On the Go is small, easy to use, and delivers fast, 24/7 access to help at the press of a button.
- GPS location tracking can find you quickly wherever you need assistance
- Fall detection technology can automatically place a call for help if a fall is detected
- The waterproof pendant includes a built-in speaker and microphone so you can talk directly with a trained Lifeline Response Associate when help is needed
- Long-lasting battery
You Are In Charge
Get the help you choose. Whether that is a family member, close friend or emergency services, our Response Centre will dispatch the help you choose.
Superior Fall Detection Technology 2
On the Go features fall detection technology that can automatically call for help if it detects a fall — when you´re home or away, indoors and out — even if you don´t or can´t push the button.
2 For Fall Detection calls: in the case of a fall detected signal with no verbal response from the subscriber on multiple attempts, the Response Centre associate may contact EMS for response.
GPS Technologies 1
On the Go is a mobile system with GPS location technology designed to accurately identify your location for responders so that they can get to you as quickly as possible.
Uninterrupted Support
Since you can wear your Personal Help Button at all times, unlike a cell phone, it should always be easily within reach.
24/7 Access to our Response Centres
Our Canadian-based Response Centres are available 24/7, and staffed with professionally trained and caring Associates.
Equipment
Personal Help Button
Wear the On the Go Help Button around your neck as a pendant, both inside and outside the home, for access to help when you need it! The On the Go Help Button is designed to automatically place a call for help if a fall is detected and you are unable to push your Help Button.
Pendant
Water Resistant
You may wear it in the shower where falls often occur.
Long Battery Life
A rechargeable battery in the button that lasts up to seven days between charges. A unique, senior-friendly charging cradle allows your On the Go pendant to be worn even while charging.
Airplane Mode
The Button can be put in airplane mode for when you travel by plane.
How Does On the Go Work?
1. Summon Help
Press your mobile Help Button at any time. If you fall and can´t push your button — the Fall Detection feature can automatically call for help if it detects a fall-at home or on the go.
2. Hear A Reassurring Voice
A caring Response Centre Associate will quickly access your personal profile and assess the situation.
3. Get Located 1
Your location is pinpointed through your mobile pendant. On the Go uses advanced GPS technology to determine where you are.
4. Help Is On The Way
Our Response Centre Associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived.
1 Our On the Go system utilizes advanced GPS technology to help locate you in an emergency:
- Two-Way Voice: The pendant has a built-in speaker and microphone allowing you to talk with our Response Centre or Emergency Services hands-free, directly through the pendant, and provide location information.
- Global Positioning System (GPS): Satellite navigation technology can locate you whenever there is an unobstructed line of sight to four or more GPS satellites.
On the Go may not always be able to determine your location.
Response Centre
ConnectCare subscribers have 24/7 access to our fully-owned Canadian based Response Centre. Our Associates are meticulously trained to professionally, courteously and sensitively serve you.
When you sign up for service, you share with ConnectCare the contact information of the people you would like to help you in the event of a medical event or other emergency. When you press your Help Button, our Response Associates accesses your profile, and contact the people you´ve identified, and/or emergency personnel as appropriate, to get you the help you need.