How to Cancel Your Service

Cancel/Terminate your ConnectCare service(s)

To cancel/terminate your service(s) all equipment must be returned. This includes:

  • the ConnectCare communicator unit
  • all personal Help Buttons (wristband and/or pendant)
  • all cords (grey & black)

The equipment may be returned either by dropping it off, or by mail:

Drop-Off

At the following location:

  • Parkwood Institute, London: Rm C2-115

By Mail

Send all equipment to:

Parkwood Institute
Attention: ConnectCare
PO Box 5777, STN B, Rm C2-115
London, ON
N6A 4V2

ConnectCare

Social Media